Westgate Insurance in 3450 Central Avenue #344

Customer Reviews about Westgate Insurance:

• ★ ★ ★ ★ ★
  I have used Todd at The Westgate Agency for the past 20 years. Between a car accident and my basement flooding they have always been there to help out. I try and be proactive and review my insurances every two years and I continue to work with them for price and service. I highly recommend them.
  By Nolan Baker, June 19, 2017
• ★ ☆ ☆ ☆ ☆
  Similar story to Marks. They are never helpful. Steve at Westgate always has an arrogant attitude problem when answering my questions. They set up was to duplicate the previous but this one had no uninsured motorist coverage and no rental coverage. Also my home owners insurance went up nearly $400 in one year and no one from Westgate made any attempt to find me a better rate. I truly know that if I stay with this company I would be a huge dummy. Well thanks Westgate I'm on to find a better rate on my own since all you do is blatantly ignore serving me as a valued customer and then jack my rates up! I have never made a review before which to me implies this business is the worst I have dealt with.
  By A Review, February 13, 2017
• ★ ☆ ☆ ☆ ☆
  We carried homeowners and automobile insurance through them for approximately 2 years. This Spring I wanted to get quotes from other insurance companies that Westgate carries. They ignored my requests for new quotes. So I had to do my own footwork to find an insurance company that was a better fit for us. I sent the cancellation request to Westgate (in writing) and I did not receive a confirmation. I had to call back later to confirm it. I was put on hold for an extended amount of time before they could find my cancellation. Over a week later, after it was cancelled, the insurance company still withdrew the monthly payment that month (9 days after it was cancelled). We made a call to that company only to find out that they never received the cancellation from Westgate. I called Westgate and received a bunch of deflections and it was somehow my fault for not telling them we had setup a monthly EFT payment schedule. If your customers are expected to do all the work then why do we need you in the first place? If you can’t handle the very basic steps in a process-model based industry like opening, changing, and closing accounts; how can I feel secure that you could actually take care of my family in a real emergency?
  By Mark Gates, February 07, 2017

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